What is Microsoft Premier Support?
What to Expect From Microsoft Premier Support
Microsoft Premier Support is an end-to-end managed services/managed support offering. This service offers Microsoft Support to meet complex needs, expand capabilities in the cloud, and collaborate more strategically with Microsoft.
Most organizations can gain better systems uptime, experience fewer technical difficulties, and see improvements in their technology investments using Microsoft Premier Support. Premier support has an extensive network of dedicated Microsoft Support engineers, architects, and consultants standing by.
Complete End-to-end Microsoft Support
Get Prioritized Technical Support
From the fastest, prioritized response times for partners to full time break/fix support with escalation and access to field engineers.
Drive Projects Forward with Proactive Services
From workshops to full on project support, proactive services can help propel your business.
Maximize Customer Satisfaction
Get priority access to strategic insights from within Microsoft with a technical account manager.
What Makes Premier Services+ a Great Microsoft Premier Support Alternative?
As part of our Managed Services team, our Premier Services+ is a great alternative to Microsoft’s Premier Support. Microsoft has retired Premier Support as of July 1, 2021 and urged customers to find alternative Microsoft support.
For several years now, Magenium has offered Premier Services+ for customers who are looking for a better Microsof Premier Support alternative. Our engineers are all North America-based and we can offer ticket resolution that is measured in hours and not days. We’ll solve your problems quickly with our own dedicated team of engineers and consultants, and if there is a technical problem requiring Microsoft escalation, we have the ability to manage those escalations on your behalf.